Wedding Venue FAQs

Planning a London wedding but not sure where to begin? It's understandable that you'll have a few questions. These FAQs should cover everything you should need, but if in doubt, contact the team for more information.

Making an enquiry and viewing

I want some more information about getting married at your venue, how do I get in touch? 

There are a number of ways to get in touch with the team: 

By phone: 0207 969 5224 

By email: weddings@10-11cht.co.uk 

Our phones and emails are monitored 9am – 5pm, Monday – Friday. 

I want to book a viewing – what should I expect? 

During your viewing one of the venue coordinators will meet you to discuss your plans in more detail. 

The viewing will follow your guests’ journey as they would move through the venue on the day of your wedding and you are free to take pictures and ask as many questions as you’d like. 

If the spaces are available, the team will try and give you some time alone to walk through the venue – this isn’t always appropriate as there may be other bookings taking place or staff may be setting up and so it may be unsafe to stay in the rooms. 

Can I get legally married?

Yes, we are a licenced wedding venue in London with all but two of our rooms licenced for your civil ceremony. 

We don’t want a legal wedding (or are already married), can we still have a ceremony?

Definitely – you can have a blessing using your own celebrant in the space. If you are looking to have a religious ceremony, get in touch to see how we can best facilitate this. 

Venue hire

What's included in the venue hire fee?

Exclusive use of your chosen rooms at our gorgeous Westminster wedding venue.

Supplier access to the venue:

Ceremony only - 1 hour before and after your guest arrival/departure

Ceremony and drinks - 1 hour before and after your guest arrival/departure

Ceremony, drinks and dinner - up to 2 hours before your ceremony time and 1 hour 30 minutes after your guest departure

A dedicated venue coordinator to assist you with planning and on the day to oversee set up

Furniture (see below)

A PA system for speeches 

A small playback PA for background music

Access to premium Spotify account 

Up-lighting available in the Council Room 

Cleaning and security

What furniture is included?

Ceremony: chairs for you and your guests, a table with linen for the signing of the marriage register

Reception: sofas and armchairs in the lobbies can be used as occasional seating on the ground floor. Poseur tables and linen are included in the in-house catering packages. 

Wedding breakfast: the chairs from your ceremony are moved into the room for use during dinner, the venue has large round tables for between 10 and 11 guests. Included in the in-house catering packages are; an easel for your table plan, linen, napkins, crockery, cutlery and glassware

Other: A marble console table which can be used for gifts, guest books or to collect cards. A smaller round table perfect for a cake! 

Planning

Who is our venue coordinator and when do we meet?

{10-11} aims to provide you with a single point of contact from our wedding venue at the point of your initial enquiry. They will stay with you during the booking process, throughout the planning and on the day of your wedding. There may of course be an occasion where this would be subject to change; for example if one of the team are on leave or are unwell. Fortunately, the venue team work extremely closely with each other and with our catering partners and so any change in contact will be seamless!

You can see meet the team here.

How can I discuss the catering options with you?

Our dedicated catering partners Searcys have a team on-site at our London wedding venue throughout the year. Your venue coordinator will introduce you to the Catering Events Planner to discuss catering as early as the enquiry stage.

Searcys offer a seasonal menu which changes twice a year (Spring-Summer and Autumn-Winter). They can also provide bespoke menu options and would ask for you to provide suggestions on the style of food you are looking for.

Please note there is a minimum spend of £2,000 + VAT for catering at the weekends and on bank holidays.

Speak to your venue coordinator if you'd like to be introduced to Searcys.

Can you book my civil ceremony for me?

In order to book your civil ceremony, please contact Westminster Registrar Office – this is a separate cost from the venue hire fee and the venue is unable to organise this on your behalf.

T: 020 7641 7500

E: registeroffice@westminster.gov.uk

W: https://www.westminster.gov.uk/registrars/contact-westminster-register-office

What time can I book my ceremony to begin?

Westminster Registry Office book ceremonies on the hour. We suggest you have your guests arrive 30 minutes prior to the ceremony to allow enough time for them to be seated. This must fall within your confirmed hire period.

Can I have access the night before/day after?

The venue can take delivery of a small number of items on a weekday before your wedding. If your wedding is on a Sunday, drop off is no later than Friday. 

It is requested that all items are taken on the night, or the venue can store a small number of items for collection the next available weekday (the venue is not open on a weekend unless there is a confirmed booking. The venue is closed on Bank Holidays). 

Can we bring in our own catering?

With exclusive hire of 10 and 11 Carlton House Terrace, external caterers are able to buy out the kitchens. This is a £2,000 + VAT fee and is in addition to the exclusive venue hire fee.

Approval of external caterers are subject to a successful meeting between supplier and the venue and upon provision of the necessary documentation as requested by the venue.

Is confetti allowed?

Yes, but the venue requests real / biodegradable flower petals, in a light colour to avoid staining.

Can I have balloons?

Yes, the venue does not allow for permanent fixings and so any decor items need to be free standing. Please ask your venue coordinator if you are planning to bring in balloons.

Are real candles/naked flames permitted?

Yes, all candles must be contained either within a lantern, bell jar, votive or on a candelabra placed on a dinner table.

For religious ceremonies that require a naked flame, the above guidelines apply.

Accessibility

I have/my guests have access needs. What do you offer?

Our venue has wheelchair access into the building and lift access to the first floor. 

The venue also has 2 accessible toilets on the ground floor.

You can find more details on our dedicated accessibility pages. 

Where can our guests park?

There are some pay and display bays in front of the building. These are council managed and available on a first come first serve basis. They are limited to a maximum 4 hour stay. 

There is a Q Park locally. 

You can find more details here on our contact page.

How many toilets are there?

The venue bathroom facilities are on the lower ground floor (Mezzanine level). There is both stair and lift access available to reach these toilets.

There are 7 female cubicles

There 7 male toilets (5 urinals and 2 stalls) 

I have small children/babies in attendance, is this ok?

Absolutely! We can provide you with a quiet room should a parent need somewhere for their child to sleep. This room can also be used for breastfeeding. Please ask your venue coordinator if you need to arrange this. We do not allow for children to be left unattended.