Book with confidence

Your safety is our priority and the steps below outline our commitment and assurance to our staff, clients and guests about hosting your next event with us.

Book with confidence

{10-11} Carlton House Terrace is “Good To Go”

We are delighted to welcome you back safely for your next event booking.

The safety of our guests, staff and colleagues is our number on priority and whilst the latest government guidance allows for full removal of any covid-19 restrictions, we will be continuing with a number of our measures which include:

  • Ventilation - open windows pre event and keep them open throughout – in event spaces and in event staff offices
  • Signing in/out and guest registration (for track and trace) – for event attendees and all event related staff
  • Hand sanitiser on arrival and throughout building for all
  • Enhanced cleaning continued
  • Staff to continue to wear masks
  • Staff to keep 2m distance wherever possible
  • Encouraging guests to maintain social distancing
  • Encourage guests to wear masks when not sat in their event space
  • Maintaining as much space as possible in room layouts – please speak to our sales team if you would like to know which room suits your needs
  • Covid testing and temperature checks are allowed at the clients discretion and they will need supply staff and equipment to do so 

Proof of your COVID-19 vaccination status or a negative lateral flow test are not required upon entry to our building. 

Information for individuals about the virus and how to protect yourself against it must be found via the official channels such as the NHS 111 service or the government’s website.

Latest update: 19.07.2021

The Good to Go mark is the official UK accreditation to signal that a tourism and hospitality business have worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

The {10-11} team have been successfully delivering safe meetings and weddings since reopening in August 2020 all within public health guidelines.

Our AIM Secure accreditation provides assurance of our first-class service, excellent facilities and we've also been accredited as one of HireSpace's Safer Events venues, highlighting our total commitment to upholding legal compliance and health and hygiene protocols.

Get in touch

Our team will be happy to help you with any questions or queries you have about hosting your next event.